event FAQs

IN CASE OF EMERGENCY

  • If your flight is delayed or cancelled or you have any queries, please contact our client experience team:

    Alice Fielding
    Email:     alice@invoyage.net
    Tel: +44(0)7779 615 474

  • Airport transfers will be provided for guests using Lisbon Airport (LIS) and staying at Sublime , Comporta. Please look out for the inVOYAGE signage.

    If you have any problems on arrival in Portugal, please contact:

    inVOYAGE
    Alice Fielding
    Email: alice@invoyage.net
    Tel: (+44) 7779 615 474.

    For guests staying at other hotels pre-event, you will need to make your own transfer arrangements to Sublime Comporta on Sunday, 27 September.

  • For arrivals taking place on 27 September, transfers will be organised by our DMC partner.

    Arrival at main terminal:

    Staff will be waiting in the terminal holding inVOYAGE signage and escort you to your transfer.

    For guests staying at other hotels pre-event or arriving earlier than 27 September, you will need to make your own transfer arrangements to Sublime Comporta in time for the Welcome Reception.

  • Departure transfers will take place from Sublime Comporta on Wednesday 30 September. You will receive an departure note on 29 September with your transfer time. Transfers will not be arranged if you are staying at alternative hotels or if you are staying at Sublime Comporta past 20 April.

  • All event transfers will depart from and return to various locations at Sublime Comporta. Please check the event app for the exact location.

  • Please try not to miss your transfers as we must manage the group safely. However, if you do miss your transfer, you will be responsible for your own transportation. Taxis are available at your own cost.

FLIGHT & TRANSFERS

HOTEL

  • Address: EN 261-1 | 7570-337 Muda, CCI, 3954 Grândola, Portugal

  • You will need to check-in at the Hotel Lobby.

    The official check-in time is 15:00.  Please bear in mind that depending on your arrival time, your room may not be ready until this time.

  • Yes, and the hotel will require a credit card for incidentals at check-in.

  • You will need to check out at the Hotel Lobby and settle any additional charges by 12:00 on the day of your departure.

  • For guests that have requested additional nights, will need to have booked and paid for your additional nights via the booking link you were provided.

    For any questions or amendments, please contact;

    Matilda Nambi
    Tel:    +44 (0) 7712727615
    Email: matilda@invoyage.net

    Check-in: 15:00
    Check-out: 12:00

  • The ATM is located near the hotel recepetion.

DESTINATION

  • The currency of Portugal is the Euro (€, EUR).

  • Portugal uses Type C plug (two round pins) and Type F plug (two round pins).

    The electricity in Portugal operates is 230 volts, 50Hz.

  • September in Portugal experiences warm weather with average daily highs of 26°C to 28°C with cooler nights at around 17°C.

    For an up to date weather report, go to the Thai met-office website: https://weather.metoffice.gov.uk/world/portugal

MEETINGS

  • You will see the details and timings of your 1:1 meetings along with table numbers in the ‘My Schedule’ module in the App.

  • Monday Meetings: 9:00 - 13:00
    Tuesday Meetings: 14:00 - 17:00

  • Your meetings will take place in the Forum.

    There will be signposts with table numbers in the room and staff will be on hand to guide you to your table.

  • Contact details are visible in the guest list on each attendee’s profile. All inVOYAGE guests agree to share these contact details as part of their participation in the event and comply with GDPR / data privacy. We are not able to provide spreadsheet data. 

  • There are multiple open networking sessions throughout the programme for all guests to meet and talk. If you would like help, please feel free to ask one of the inVOYAGE team to facilitate an introduction.

OTHER FAQs

    • Welcome Reception: Smart Casual

    • 1-1 Meetings: Business Smart Casual

    • Monday Evening: Smart Casual

    • Activities: Please refer to assigned activity in Event App

    • Sublime Comporta Evening: Elegant

  • Yes, please.

  • No, only inVOYAGE delegates will be permitted into any part of the event.

  • This is a personal choice. All contact details will be shared in the App.

  • inVOYAGE does not cover your travel insurance or hotel extras. Please ensure you are fully covered.