event FAQs
-
Emergency Services
Police Emergency Hotline: 118 / 119
Ambulance / Fire & rescue: 110
Accident Service-General Hospital-Colombo: 011-2691111
Tourist Police: 011-2421052
Police Emergency: 011-2433333
Local Hospital: National Hospital of Sri Lanka, WV99+FHX, Colombo 00700, Sri Lanka
-
Alice Fielding
Tel: +44 (0)7779 615 474
Email: alice@invoyage.net
Debbie Joslin
Tel: +44 (0)7917283891
Email: debbie@invoyage.net
-
IN CASE OF EMERGENCY
-
If your flight is delayed or cancelled or you have any queries, please contact our client experience team:
Alice Fielding
Email: alice@invoyage.net
Tel: +44(0)7779 615 474 -
Return airport transfers will be provided for guests at Bandaranaike International Airport (CMB) for attendees staying at the Cinnamon Life at City of Dreams. Please look out for the inVOYAGE signage.
If you have any problems on arrival in Sri Lanka, please contact:
24/7 Airport Rep
Tel: (+94) 764 842 789
Alice Fielding
Email: alice@invoyage.net
Tel: (+44) 7779 615 474.
For guests staying at other hotels pre-event, you will need to make your own transfer arrangements to Cinnamon Life at City of Dreams on Sunday, 9 November. -
For arrivals taking place on 8 and 9 November, transfers will be organised by our DMC partner, Walkers Tours. Please look out for the inVOYAGE signage in the arrivals hall.
For guests staying at other hotels pre-event or arriving earlier than 8 November, you will need to make your own transfer arrangements to the Cinnamon Life at City of Dreams in time for the Welcome Reception starting at 7:30pm.
-
Departure transfers will take place from Cinnamon Life at City of Dreams on 12 November. You will receive an departure note on 11 November with your transfer time. Transfers will not be arranged if you are staying at alternative hotels or if you are staying at Cinnamon Life at City of Dreams past 12 November.
-
All event transfers will depart from and return to various locations at the Cinnamon Life at City of Dreams. Please check the event app for the exact location.
-
Please try not to miss your transfers as we must manage the group safely. However, if you do miss your transfer, you will be responsible for your own transportation. Taxis are available at your own cost.
FLIGHT & TRANSFERS
HOTEL
-
Address: No 01, Justice Akbar Mawatha, Colombo, Basnāhira paḷāta
-
Everyone arriving on 8 and 9 November will be dropped off at Cinnamon Life at City of Dreams Hotel Entrance on Level 2. You will need to check-in at the Hotel Lobby on Level 24.
The official check-in time is 15:00. Please bear in mind that depending on your arrival time, your room may not be ready until this time.
-
Yes, and the hotel will require a credit card for incidentals at check-in.
-
You will need to check out at the Hotel Lobby on Level 24 and settle any additional charges by 12:00 on the day of your departure.
-
For guests that have booked pre and/or post nights, you will need to settle your account when you check into the hotel for any additional nights you have booked.
For any questions or amendments, please contact;
Matilda Nambi
Tel:+44 (0) 7712727615
Email: matilda@invoyage.net
Check-in: 15:00
Check-out: 12:00 -
To connect to the WIFI:
Please select the Wi-Fi option ‘City of Dreams Sri Lanka’
This should open a pop-up access portal – if you do not see this page pop up, please open your web browser and search for a website such as google to trigger the pop up.
Once in the access portal- Click the ‘Select’ button under Visitor and enter the Access code: INVOYAGE.
Click Connect and enjoy the free WIFI.
DESTINATION
-
The local currency is the Sri Lankan Rupee.
Most hotels, restaurants and shopping centres accept credit cards. Some establishments may try to add a surcharge, which is illegal.
Make sure you have plenty of lower denomination notes (Rs50, Rs100, Rs500), especially when travelling and you need to buy small items because change is often hard to come by apart from at hotels and big shops. To check whether notes are genuine when not given at a bank, look for a lion watermark. -
For Sri Lanka there are two associated plug types, types D and G.
Plug type D has three round pins in a triangular pattern and plug type G has three rectangular pins in a triangular pattern. Sri Lanka operates on a 230V supply voltage and 50Hz. -
Cotton clothes are useful at any time of the year but you will need light woollens for the hills and waterproof clothing or an umbrella. Modest dress for women is advisable especially off the beach and when visiting religious sites.
-
In Colombo during November, expect warm and humid conditions with an average high of around 30°C (86°F) and a low of 23°C (73°F), and be prepared for rainfall as it's part of the northeast monsoon season.
-
Tap water is not safe to drink, and boiling and filtering is sometimes done too hastily in some hotels and restaurants, so the best solution is to drink bottled water. Make sure that the bottle carries an SLS certification and that the seal is broken only in your presence.
Beware of ice unless you are satisfied it has not been made from tap water, and remember that the tap water you may be tempted to use to rinse out your mouth after brushing your teeth is unsafe. Keep a bottle of water in your bathroom for this purpose.
MEETINGS
-
You will see the details and timings of your 1:1 meetings along with table numbers in the ‘My Schedule’ module in the App.
-
Monday Meetings: 9:00 - 13:00
Tuesday Meetings: 9:00 - 12:00 -
Your meetings will take place in the Studio Ballroom on Level 8 on Monday, 10 November and Cumulus on Level 22 on Tuesday, 11 November.
There will be signposts with table numbers in the room and staff will be on hand to guide you to your table.
-
Contact details are visible in the guest list on each attendee’s profile. All inVOYAGE guests agree to share these contact details as part of their participation in the event and comply with GDPR / data privacy. We are not able to provide spreadsheet data.
-
There are multiple open networking sessions throughout the programme for all guests to meet and talk. If you would like help, please feel free to ask one of the inVOYAGE team to facilitate an introduction.
OTHER FAQs
-
Yes, please.
-
No, only inVOYAGE delegates will be permitted into any part of the event.
-
This is a personal choice. All contact details will be shared in the App.
-
inVOYAGE does not cover your travel insurance or hotel extras. Please ensure you are fully covered.